Customer Case Study | Construction Management

About Reynolds Construction Management

Reynolds provides a full range of construction and project management services for office, healthcare, government, hospitality, entertainment, K-12 education, higher education, corrections, and transportation facilities. Reynolds is headquartered in Harrisburg, Pennsylvania and serves clients throughout Pennsylvania and the mid-Atlantic region. Since 1994, Reynolds has managed or is currently involved in well over 175 projects worth more than $2 billion.

Challenge

"As a construction management company, eBid Systems has allowed us to provide even more enhanced services to our customers and allow them to receive more bids and therefore more competition. Better competition equals better prices for our customers."

Walter Tack
Senior Pre-Construction Manager

Reynolds originally used a desktop software application to communicate bid invitations to potential contractors and suppliers. The system would tie up phone and fax lines and would typically crash after sending about 20 of 200 faxes overnight. Additionally, they relied primarily on hard copy distribution of bid documents that was time consuming and represented a large project cost for their clients.

Solution

eBid eXchange has made the lives of the pre-construction group much easier. Now contractors can update their own profile online, saving Reynolds staff time in manually maintaining a contractor database. Now most contractors have established an email address in the system so Reynolds is less reliant on fax communications. In addition to providing documents through their eBid eXchange plan room, the system has been especially useful in efficiently communicating late-breaking addenda to their plan holders.

Key Benefits

Provide vendor self-registration and maintenance for the 3,000 vendors in their database
Ability to issue and addenda notice on Friday and receive reponses by Monday
Reduced reliance and cost of fax notifications