Customer Case Study | Construction

About J.M. Coull, Inc.

J.M. Coull, Inc. offers customers a full range of construction services that include construction management, design/build, and general contracting services. Their projects range from new building projects, total building renovations, operational facility upgrades, and process specific retrofits. With over 20 years of experience they specialize in both construction and pre-construction phase services.

Challenge

"Things that used to take a day-and-a-half can be achieved in about an hour, and that is just sending documents out. In time alone we have seen an 80% savings on average."

Liz Mason
Preconstruction Coordinator

J.M. Coull's procurement process prior to eBid eXchange involved producing project documents by hand, including searching for and locating project documents for each project-related trade, buying plans for each subcontractor, and shipping them out. The significant labor and cost associated with the process forced them to look for a solution that shortened their time to market for new projects, as well as improving the efficiency of communications with vendors and contractors. Additionally, pre-qualification of vendors was a time-consuming endeavor.

Solution

eBid Systems implemented a vendor portal solution that manages the procurement lifecycle, including online vendor pre-qualification, bid invitation, electronic bid document distribution, online bidding and bid analysis. J.M. Coull is now able to streamline the pre-qualification of vendors by customizing application fields based on company and quickly approve or deny vendors. Vendors and contractors are now notified of new projects, project addenda, and bid awards with the click of a button.

Key Benefits

Provide a centralized lookup and communications portal for contractors and suppliers
Achieved an 80% labor savings in creating bid invitations and bid document preparation
Established a private, online document exchange for subcontractors and suppliers