Client Case Studies

City of Thousand Oaks The City of Thousand Oaks purchasing operation is decentralized with centralized oversight by the Purchasing Office. Despite the City's affluence their office is just as committed to maintaining a fair and open purchasing process for the City and its vendors while obtaining the most fiscally responsible supplier relationships. eBid eXchange is the City's primary tool for managing bids for the procurement of supplies, equipment, and services.

Port of Corpus Christi Managing over 82,194,297 tons of cargo a year and over 5769 barges and ships the Port of Corpus Christi is the sixth largest port in the United States in total tonnage and one of the busiest in the United States. As a government agency responsible for ensuring the smooth delivery of services to the businesses that use the Port, Corpus Christi chose eBid Systems based on its proven ability to provide similar solutions to other large ports in the United States, including Seattle and Vancouver.

City of Portland With over half-a-million residents the City of Portland's procurement department is always trying to encourage and promote economic vitality and opportunity. With a mandate to make sure the procurement process is fair, efficient, effective and accountable to everyone and because of the large sums of money involved, the City chose eBid Systems to provide a complete vendor portal to streamline, unify and simplify the procurement process with the community.

Pennsylvania State System of Higher Education Similar to a multinational corporation, large state school systems face a daunting task: how to procure vendors for services across a spectrum of locations and needs but still standardize the process. eBid eXchange was up to the task, connecting the buying needs of 14 different campuses via one uniform system ensuring they could support the highest quality academic programs possible for their students.

Nebraska Public Power District Serving the electrical needs of most of the state of Nebraska, the Nebraska Public Power District is responsible for consistent, reliable power creation and delivery to over 79 communities and maintains over 5,000 miles of transmission lines which delivers power to about one million customers. Because they rely on hundreds of service suppliers they chose eBid Systems for an integrated and centralized system for supplier qualification data, communication of business opportunities to qualified vendors, and management of supplier contracts.

 With eBid Systems we don't need to fight through the priority of in-house IT priority lists. They host and maintain the system for us and the reliability has been excellent. 

Craig Weddle
Support Services Manager

Grant County Public Utility District is one of the 50 largest public electrical utilities in the U.S. eBid Systems deployed an integrated contract sourcing and management system that allows Grant County PUD to track contracts from the time a requisition is created, through the competitive sourcing process, and after award.

 eBid eXchange is a vast improvement over the old school way of delivering projects and documents. We are able to get project information out faster, with less paper and less cost. The speed is hands-down faster than before. 

Tamara Hamel
Senior Contracts Administrator

Port of Seattle is the 4th largest container shipping port on the west coast, and also operates the Seattle Tacoma International Airport (Sea-Tac). Since July 2000, the Port of Seattle's vendor portal hosted by eBid Systems has been used to facilitate more than $2.3 billion in procurement. The Port of Seattle estimates that their use of eBid eXchange has saved more than $400,000 annually, compared to their previous procurement processes.

City of East St. Louis When faced with deep economic challenges, The City of Champions needed a tool that could simultaneously streamline government services while enhancing the strong connection and exchange of information between city government and vendors. eBid eXchange's solicitation management features allow potential bidders to easily view opportunities and know exactly what government department to contact.

 Things that used to take a day-and-a-half can be achieved in about an hour, and that is just sending documents out. In time alone we have seen an 80% savings on average. 

Liz Mason,
Pre-Construction
J.M. Coull, Inc.

J.M. Coull, Inc. offers customers a full range of construction services that include construction management, design/build, and general contracting services. eBid Systems implemented a vendor portal solution that manages the procurement lifecycle, including online subcontractor pre-qualification, bid invitation, and electronic bid document distribution, achieving an 80% savings in bid invitation and document preparation labor and direct costs.

 We have enjoyed working with your company and appreciate your great service and support. 

Becky Eisiminger
Contracts Administrator

Port of Vancouver USA annually handles more than 500 ocean-going vessels, as well as river barges, with a total cargo volume exceeding 5 million metric tons. Since 2005 the port has used eBid eXchange to manage qualification of contractors, professional service providers, and suppliers and to streamline communication with its vendors.

 Our agency is very satisfied with the current product and services. Post installation problem response and resolution is exceptional. ... Very user friendly for agency administrators as well as vendors. 

Jim Fronk
Director, Procurement & Contracts

Tri-Met provides public transportation in the Portland, Oregon, metropolitan area. Since 2001, TriMet has used eBid eXchange to manage their supplier database, track supplier diversity information, manage the posting of bid information and documents, and notify vendors of important procurement activities.

 It was definitely a worthwhile investment for us. 

Keith Manske,
Purchasing Manager

D.R. Horton is one of the nations largest homebuilders, operating in 77 markets in 26 states. In 2006, the company was looking for creative ways to shorten the time to market for new projects, reduce the cost of bid invitations and bid document distribution, improve vendor relationships, and make the estimating and purchasing staff more efficient. eBid Systems implemented a vendor portal solution that manages the procurement lifecycle, including online vendor pre-qualification, bid invitation, electronic bid document distribution, online bidding and bid analysis, providing direct savings of $70,000 to $100,000 annually.

  Prior to using eBid eXchange, bids would be returned to us in a 2-3 week period. Currently bids are being returned within 5 business days and houses are beginning construction weeks earlier than planned. It is incredibly easy for a new vendor to jump right in to our bidding process - all the information, plans, and documents they need are readily available. 

Ashley Persinger,
Purchasing Admin

Design Tech Homes is a successful custom homebuilder, building fine homes for more than ten years in the Houston and San Antonio areas. DTH began using eBid eXchange in 2007 to create an entirely paperless process for procurement, from the qualification of vendors to the receipt and analysis of bids. The improved procurement process has allowed DTH to save weeks in pre-construction activities.

 As a construction management company, eBid Systems has allowed us to provide even more enhanced services to our customers and allow them to receive more bids and therefore more competition. Better competition equals better prices for our customers. 

Walter Tack,
Senior Pre-Construction Manager

Reynolds Construction Construction , a Pennsylvania-based company, provides a full range of construction and project management services for office, healthcare, government, hospitality, entertainment, K-12 education, higher education, corrections, and transportation facilities. Reynolds originally used a desktop software application to communicate bid invitations to potential contractors and suppliers. With the eBid eXchange system, contractors can update their own profile online, and the system provides access to bid documents through their online plan room for more than 3,000 vendors.

 For us, when searching for a new solution, there was a strong match between what we needed and the services and features eBid Systems offered. We look at it like playing golf: To do it right you need the right clubs to get the job done. We look at eBid eXchange as a club in our bag. 

Ken Blankenship
Purchasing Director

Hamilton County Tennessee encompasses the Chattanooga metropolitan area, with a population of approximately 310,000. The County needed a system that would allow them to manage bid announcement, award information and do online bidding, to replace their existing unreliable online system. Since implementing eBid eXchange, there has been both a positive response from in-house users and from their vendors. eBid eXchange has replaced their process of mailing hard copies of bid documents, sending addenda by certified mail, and provided the platform for submission of bids online.

 This [eBid eXchange] will pay for itself in less than a year just looking at the costs we save on reproduction. 

Brian Patton
Engineering Support Services

The City of Seattle operates under a decentralized procurement process with each City department responsible for the management of bid advertising, bid document distribution and vendor communications. With over 100 city users, the eBid eXchange internet portal now allows for a centralized system and standardized processes for all construction and services procurement, facilitating electronic document distribution and notifications and enabling more vendors to compete for the City's business.

Schertz-Cibolo-Universal City Independent School District is a fast-growth district located on the northeast side of San Antonio within a 73-square mile area and serving 12,000 students. The District uses eBid eXchange to qualify vendors through a self-registration process, post bid information, notify vendors of relevant business opportunities, and to receive and analyze bids.

 With eBid Systems solution, we were able to convert approximately 80% of bid and proposal paperwork into online transactions, significantly cutting costs and saving time. We now have a streamlined bidding process that provides tighter quality control and an easier vendor communications medium. 

Lisa Woicik
Contracts Administrator

Sound Transit builds and operates commuter trains, light-rail, and bus transit systems in the Central Puget Sound area of Washington State. The cost and time to procure materials and services in support of a multi-billion dollar capital improvement program posed a daunting challenge to an organization just ramping up its procurement organization. eBid Systems implemented a tailored solution for Sound Transit in 2001 that allowed them to rapidly build a database of service providers and suppliers and to broadcast notifications of new business opportunities to the vendor community, handling more than $2.2 billion in procurement.

 The eBid Systems solution enabled Clark Public Utilities to spend less and do more. The savings in hard copy distribution of bid documents alone cuts our operational costs and provides a healthy return on investment. eBid Systems provides more than that, though; our staff can now devote more time and thought into planning and negotiating contracts and less time looking for fax numbers and making copies. 

Ron Fincher
Materials Manager

Clark Public Utilities is a customer-owned utility providing electric and water service in Clark County, Washington. They currently provide electric service to more than 180,000 customers and water service to over 30,000 homes and businesses. eBid Systems implemented a solution for Clark PUD in 2002 that provides an integrated and centralized system for supplier qualfication data, communication of business opportunities to qualified vendors, and management of supplier contracts.

 Using eBid Systems substantially reduced administrative expense and time needed for document copying and collating. The system facilitates a sealed bid environment while maintaining an open line of communication with all bidders. In our first use of the program we saved $10,000 because the winning bidder could lower its price right up to the bid opening. We are very pleased with our switch to e-bidding and with how smoothly the transition occurred. 

Dan Preston
Director, Engineering and Operations

North Penn Water Authority operates water storage, treatment, and distribution facilities that serve more than 30,000 customers in eastern Pennsylvannia. The Authority has used eBid eXchange to drive savings in infrastructure savings, using the sealed bidding functionality of eBid eXchange to increase supplier competition and drive down prices for services and supplies.